Shipping policy

🚚 Shipping Policy — Deftdwelling

🇵🇰 Quality Delivered to Your Doorstep

At Deftdwelling, we believe your shopping experience should be simple, reliable, and stress-free. 🏠💙

We proudly deliver orders across Pakistan, bringing quality products directly to your doorstep.

📦 Order Processing

  • Orders are usually processed within 1–2 business days.

  • Orders placed on weekends or public holidays may be processed on the next working day.

  • Once your order has been dispatched, you may receive a confirmation message with relevant delivery details.

🚚 Delivery Time

We currently offer delivery across Pakistan.

Estimated delivery time:
📍 Major cities: 2–5 business days
📍 Other areas: 3–7 business days

Delivery times may vary depending on your location, courier availability, weather, public holidays, or other unforeseen circumstances.

💰 Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you place your order.

From time to time, we may offer free shipping promotions on selected products or orders. 🎉

💵 Cash on Delivery (COD)

For eligible products and locations, Cash on Delivery (COD) may be available.

Please make sure your phone number and delivery address are correct when placing a COD order so our courier can contact you if needed.

📍 Address Accuracy

Please carefully check your:

  • Full name

  • Complete delivery address

  • City

  • Phone number

before placing your order.

Deftdwelling is not responsible for delays caused by an incorrect or incomplete address provided by the customer.

📞 Delivery Attempts

Our courier partner may contact you before or during delivery.

If you miss a delivery attempt, the courier may make another attempt according to their delivery procedures. Please remain available at the provided phone number.

⚠️ Delays & Unforeseen Circumstances

Although we work with reliable courier partners, occasional delays can occur due to:

  • Severe weather 🌧️

  • Public holidays

  • Road closures

  • High order volumes

  • Courier operational issues

  • Unforeseen circumstances

We appreciate your patience in such situations. ❤️

🔍 Damaged or Incorrect Orders

If your package arrives damaged, opened, or you receive an incorrect product, please contact our customer support as soon as possible after delivery.

Where applicable, please provide clear photos or videos of the package and product so we can review the issue and assist you.

🌟 Our Promise

At Deftdwelling, we're committed to making every order count.

You shop. We handle the rest. 🛍️🚚

Thank you for choosing Deftdwelling — your trusted white-label store in Pakistan. 🇵🇰💙